We understand
that your privacy and the security of your personal information is extremely
important. This policy / notice sets out what we do with your personal data and
information, what we do to keep it secure, from where and how we collect it, as
well as your rights in relation to the personal information we hold about you.

This policy
applies if you interact with us through visiting our showroom, over the phone,
online, through our mobile applications or otherwise by using any of our
websites or interacting with us on social media (our “Services”).

References to
“we”, “us” and “our”&nbsp;in this policy are all references to "Hippo Vehicle
Solutions Ltd" and our subsidiaries (including Caruno).

Hippo Vehicle
Solutions Ltd and its subsidiaries (including Caruno) are committed to ensuring
that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using the website, then you can
be assured that it will only be used in accordance with this privacy policy. Hippo
Vehicle Solutions Ltd and its subsidiaries may change this policy from time to
time by updating this page. You should check this page from time to time to
ensure that you are happy with any changes.

What sort of personal information do we hold?

‘Personal
data’ is defined in the Data Protection Law (including the Data Protection Act
2018) and is essentially information from which an individual person can be
identified. By submitting information and/or continuing to use our services,
you signify your approval to us using your personal data in accordance with the
below:

Our Legal basis for processing your personal Information

Our lawful
bases may include consent (where you have given consent), contract (where
processing is necessary for the performance of a contract with you (such as
processing a finance quote or application, or to maintain your account) and our
own legitimate interests (such as communication to keep you updated on the
status of your finance application).

Performance of a contract<b>.</b>&nbsp;We need you to give us the information you provide
and to collect information about you from Credit Reference Agencies, identity
protection partners or other third parties in order for us to provide you with
our services.

We cannot
provide a finance quote or our services to you without collecting the
information you give us because we need certain information from you to be able
to share with lenders and provide you with suitable financial offers.

For other
types of information (such as the information we collect based on your use of
the website and information we receive from our sources about you), we process
this information for the purposes of providing our services to you as agreed in
our contract and for the purpose of to enable us to:

Consent.&nbsp;We will always seek your consent to process certain
types of information where we are legally required to do so. You have the right
to withdraw or decline your consent at any time.

Legitimate interests<b>.</b>&nbsp;We may process
your personal data for the purposes of our legitimate interests or for the
legitimate interests of our suppliers provided that such processing does not
outweigh your rights and freedoms.

There are a
number of ways in which we use your personal data and information, depending on
how you interact with us. If you do not provide your data and information to
us, then we will be unable to interact with you in that way. Use of services
may require you to provide specific types of information.&nbsp; We request that
the information you provide is as accurate as possible as this allows us to
provide a personalised service when you enquire with us.

We may use
information about you for the following primary purposes:

We will only
share your personal and business information from your application form in
certain circumstances with the other companies we are associated with so that
we can provide you with a high quality, personalised and tailored service
(including relevant marketing) across our Group; including:

Where we share
your personal information with third parties, we will take reasonable steps to
ensure that it is properly protected and processed in accordance with this
Policy and will not share financial data unless we need to for processing
purposes of an application.

If you require
additional information on who we have shared your data with and for what
purpose, please contact us using the details in section 13.

From time to
time we, Hippo Vehicle Solutions ltd , and/or commercial partners (if you have
agreed to receive their information when you provided your personal
information) would like to contact you to tell you more about the offers,
services, products and other initiatives available to you.

We, Hippo Vehicle
Solutions, and/or our commercial partners will only contact you if you have
consented to this. However, if you are an existing customer (and have opted to
receive communications) we may contact you about services, products and
initiatives similar to those you have previously received or enquired about
(unless you have chosen not to receive such communications).

If, at any
time after registering, you would like to change your preference and opt-out
from receiving communications from us or third-parties please contact us using
the details in the ‘contact us’ section below. Please note that it can take up
a little while for all marketing to stop once you either withdraw your consent
or tell us you’d like to opt out of marketing. This is because some marketing
may already be in transit.

If you opt out
via one of our enquiry sources we won’t automatically remove you from other
sources you have enquired with unless you specifically tell us to do so. If you
make more than one enquiry with Hippo Vehicle Solutions or via one of its
sister companies, we may still reach out to you.

Links to third party websites &amp; services

We don’t use
third-party advertising companies to serve ads when you visit our web site.

Our website
may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control
over that other website. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting such sites and
such sites are not governed by this privacy statement. You should exercise
caution and look at the privacy statement applicable to the website in
question.

We are
committed to protecting the security of your personal data, which is held in
secure data centres in accordance with current legislative requirements,
industry standards and technology. We will keep the personal data you have
provided for as long as we have a relationship with you. Once that relationship
has ended, we will retain it in accordance with this Policy only for as long as
we reasonably require, and it will then be deleted and destroyed.

Some of the
organisations to which we may disclose your personal information (including, but
not limited to, our technical partners used in the delivery of any online facilities)
may be situated in countries which may not have laws that protect privacy
rights in the same manner as in the United Kingdom. We will however take
reasonable steps to ensure that your information is still properly protected.

We keep a copy
of your credit file for 30 days when we apply for finance on your behalf. Other
processors that we share your application with may keep the credit report for
longer to comply with other legislation.

We will never
retain your personal information for longer than is necessary. In most cases,
our retention period will come to an end 3 years after the end of your
relationship with us if you do not conduct any transactions. However, in some
instances we are required to hold your personal information for up to 12 years
following the end of your relationship with us (e.g. conducted a credit check,
data relating to finance products or contractual purposes).

We take
protecting your personal information seriously and are continuously developing
our security systems and processes. Once received we store your personal data
as set out in this Policy and our Data protection policy (available upon
request). We are committed to ensuring that your information is secure. To
prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online.

[We do not transfer your personal data and information outside the United Kingdom.]

You have a
number of rights under data protection legislation which, in certain
circumstances, you may be able to exercise in relation to the personal
information we process about you.

All requests
set out in this section or other queries relating to this Policy should be
addressed to the Compliance department at the postal address at the bottom of
this policy or by emailing compliance@caruno.co.uk

Please note
that we will need to verify your identity before we can fulfil any of your
rights under data protection law. This helps us to protect the personal
information belonging to our customer against fraudulent requests.

You can
set your browser to refuse all or some browser cookies, or to alert you when
websites use cookies. If you disable or refuse cookies, please note that some
parts of this website may become inaccessible or not function properly. For
more information about cookies we use, please see our <a href="https://www.caruno.co.uk/cookie-policy">Cookie Policy</a>.

We use
Google AdWords, Facebook Inc, Microsoft, Twitter and Linkedin remarketing
tracking cookies and website server tracking. We use the relevant information
via remarketing that will display related ads across each user’s networks and
third-party personal reach networks to tailor adverts to you based on how you
interact with our website and which of our website services you have used or
viewed.

Both the
cookie and website tracking are used to say: “This person visited this page, so
show them ads relating to that page.” These platforms and their networks allow
us to tailor our marketing to better suit your browsing needs and only display
ads that are relevant to you.

These
networks are all third party. If you do not wish to receive the tailored
advertising, you may choose to opt out. To do this please follow the below for
each.

Open the
Google settings app on your device (called Google Settings or Settings,
depending on your device) &gt; Scroll down and tap Google &gt; Tap Ads &gt;
Switch to “opt out of interest-based ads” or “opt out of ads personalisation”.

Open
Facebook settings on your device &gt; Select Ads &gt; then select the relevant
ads specific to you, over to “off/not allowed”.

We have
the right to update our policies at any time based on third party requirements
and updates, pertaining to enhance your experience and ensure that it is
relevant to you.

For all
other sites, open your web browser. Select your device tools and delete the
browser history, and where possible the cookie setting browser history.

Due to
Brexit law changes the website server tracking begins working from the moment
you open our website in addition to accepting cookie tracking. To turn the
website tracking off you must delete your browser history. This will allow you
to opt out of Hippo-related web advertisements.

If you would
like to exercise one of your rights as set out in the “Your rights” or
“Automated decision making and profiling” sections above, or you have a question
or a complaint about this policy, or the way your personal information is
processed, please contact us by one of the following means:

By Post: Compliance,
Caruno, Trident park, Trident way, Blackburn, BB13NU

By visiting:&nbsp;<a href="https://www.hippoleasing.co.uk/hippo-help-desk">Hippo
Help Desk</a>

Please include
your name, address, and/or email address when you contact us.

You have the
right to make a complaint at any time to the Information Commissioner’s Office
(ICO), the UK regulator for data protection issues (<a href="http://www.ico.org.uk">www.ico.org.uk</a>), we would, however, appreciate the chance to deal
with your concerns before you approach the ICO, so please contact us in the
first instance.

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